Shipping policy
Shipping Policy
At Minifigsupply, we carefully pack and ship all orders to ensure your LEGO® minifigures arrive safely and in the condition described.
Please read our shipping policy below.
Processing Time
All orders are processed within 1 to 3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.
Once your order has been shipped, you will receive a shipping confirmation email with tracking information when available.
France Shipping
We currently offer the following shipping options within France:
Express Shipping
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Delivery time: 1 to 2 business days
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Price: €12.00
Standard Shipping
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Delivery time: 3 to 5 business days
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Price: €7.99
Free Shipping
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Available on all orders over €65.00
European Union Shipping
We currently ship to the following countries:
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Ireland
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Italy
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Luxembourg
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Netherlands
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Poland
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Spain
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Denmark
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Finland
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Sweden
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Portugal
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Austria
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Belgium
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Germany
Standard EU Shipping
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Delivery time: 3 to 5 business days
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Price: €12.00
Free EU Shipping
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Available on all orders over €120.00
Packaging
Every order is carefully packaged to protect your items during transport.
Depending on the order value and item rarity, we may use:
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Protective sleeves
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Zip bags
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Bubble mailers
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Hard plastic cases
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Reinforced boxes
Higher-value orders may receive extra protection.
Tracking
Tracking is included on most orders.
Please note that once the package has been handed over to the carrier, Minifigsupply is not responsible for delays caused by the shipping company.
Customs and Import Fees
At this time, Minifigsupply mainly ships within France and the European Union.
For EU orders, no customs duties apply.
If international shipping is added in the future, customers outside the European Union may be responsible for customs duties, import taxes, or additional handling fees.
Lost or Delayed Parcels
If your parcel is delayed or appears lost, please contact us at:
We will do our best to assist you and work with the carrier to resolve the issue.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Minifigsupply cannot be held responsible for delays or losses caused by incorrect addresses provided at checkout.
Contact
For any shipping-related questions:
Minifigsupply
France